Melbourne Mover, 1/28 Renver Road, Clayton

Reviews

• osal.

  26.11.2020
  ★ ☆ ☆ ☆ ☆
  Extremely unprofessional, very rude movers and did not complete service.
  
  First they sent me a quote by SMS. I asked them to give me the quote in writing by email so I have a record. They sent me wrote service date. I called them back to confirm the date and ask them for an updated email confirmation as I didnt want any issues.
  
  Scheduled for 9.30 AM, arrived late at 10.35 AM. One guy said they were in traffic while the other said they were at another job. None of them apologized for being late and were showing attitude on spot saying I should have cancelled them if they didnt come on time. Both movers had a weird arrogant and rude attiude.
  
  Upon arriving at the drop off point, they were supposed to drop half of the boxes on the first floor. They asked for cash upfront. After 10 minutes of asking them to complete the service so I can pay them, they said they will not continue unless paid as it was the company policy.
  
  Upon payment for 2 hours, they dropped the boxes on the ground floor, and left without completing the service within 90 minutes. On top of that, they did not even give me an invoice.
  
  I had a number of moving jobs lined up but I will never use them again.

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